Team
Vivien Chang (UX Designer), Luci (UX Researcher), Melissa (UX Researcher)
Timeline
January 2025 - May 2025
About: Google Classroom is an online platform designed to help teachers manage and organize assignments, communications, and feedback in a digital space. It allows students to submit assignments, participate in discussions, and track their progress. The platform integrates with other Google tools, such as Docs and Drive, to streamline collaboration and enhance learning experiences.
Problem: Google Classroom does not offer built-in features to fully support IEP accommodations, such as customized lesson plans, specific accessibility tools, or tracking of individual progress in accordance with the IEP goals. This limitation makes it challenging for educators to ensure personalized learning experiences for students with disabilities, potentially hindering their academic progress and inclusion in the digital classroom.
*An IEP (Individualized Education Program) is a personalized plan developed for students with disabilities, specifying their unique educational goals, accommodations, and services required to support their learning.
Project Goal: The project goal is to design a solution that enhances accessibility in Google Classroom by integrating Individualized Education Programs (IEPs). This integration would allow teachers to seamlessly manage IEP information, ensuring personalized support for students with learning differences or disabilities. By doing so, teachers can easily create inclusive lesson plans and provide tailored accommodations, making Google Classroom a more effective tool for all students.
In our research plan, our main research questions are:
What specific challenges do educators face when implementing IEP accommodations in Google Classroom, and how do they currently address these limitations?
What features or tools would educators find most useful in a Google Classroom integration designed to support IEP accommodations?
How can a digital platform effectively track and manage student progress in alignment with individualized IEP goals while maintaining ease of use for teachers?
We ...
Interviewed K-12 Initiative Educators from Cornell Tech
Conducted a site visit to P.S. 217 Roosevelt Island School and supervised four classes.
Investigated forums like Reddit’s r/teachers and r/specialed
KEY INSIGHTS:
Interviews:
IEPs are often poorly written, failing to accurately reflect student needs, especially for marginalized students.
Many teachers lack proper training on IEPs, leading to inefficiencies and missed support opportunities.
Strong privacy protections make sharing IEP information difficult, hindering accommodation tracking.
Site Visit:
Mixed IEP/non-IEP students with rotating teachers and paraprofessionals for varied needs.
Tech use is inconsistent, and schools struggle with limited funding and outdated materials.
IEP tracking is difficult, and accommodations aren’t fully integrated into the curriculum.
Online Forums
Teachers struggle with the complexity of managing IEPs and need better tools for support.
Educators want effective tools to track IEP goals and collect data on student progress.
Teachers like Google Classroom's interface but want features like student grouping and better IEP data tracking.
We used our insights to move beyond identifying problems and began shaping actionable, user-friendly solutions for educators. Through an affinity mapping exercise, we organized key pain points into themes, helping us identify three priority areas to focus on in our design.
IEP Overview: Teachers can view student IEPs summaries and apply accommodations.
Progress Tracking: Teachers can generate reports, track grades, and monitor progress, with AI insights.
Assignment Integration: IEP settings are applied directly to assignments for efficient accommodation management.
While some IEP goals require in-person strategies, we focused on challenges that could be realistically addressed through a digital platform like Google Classroom and explored solutions tailored to those needs.
We followed Google Classroom's branding guidelines to ensure consistency and seamless integration with its existing design. This includes adhering to its color scheme, typography, and UI components to maintain a familiar and user-friendly experience. By aligning with Google's established design principles, we aim to enhance usability while ensuring our features feel like a natural extension of the platform.
Moving from wireframes to prototypes, the overall format stayed consistent, but a key change was the placement of IEP information. Initially, IEP details were split across multiple sections—summary under People, goals under Grades, and extra info in a new “IEP Report” tab.
During prototyping, I realized this fragmented approach could be confusing. To streamline the experience, I consolidated all IEP-related information under each student’s profile. Now, whether accessed through People or Grades, instructors are directed to a unified student profile with a mini navigation bar for quick access to IEP summaries, goals, and progress.
VIDEO DEMONSTRATION COMING SOON
IEP Overview Summaries
Goals and Progress Tracking
Assignment Integration
Conclusion: Integrating IEP management features into Google Classroom has the potential to significantly reduce administrative burden and improve support for students with disabilities. By centralizing goal tracking, accommodations, and progress monitoring within a familiar platform, the design enhances both accessibility and efficiency for educators. This streamlined approach empowers teachers to provide more consistent and personalized instruction.
Future Improvements: This project was completed during the spring school semester. If I had more time, I would have liked to explore integrating real-time notifications and AI-driven recommendations to support timely updates on student progress and accommodations.
Reflection: Throughout the course of this project, I gained valuable insights into both design and accessibility in educational technology. Here are four key things I learned:
The importance of designing for inclusivity and ensuring that tools accommodate diverse learning needs.
How to translate user research into actionable design decisions that address real classroom challenges.
The value of simplifying complex workflows to reduce cognitive load for busy educators.
Techniques for integrating new features into existing platforms without disrupting the user experience.
Thanks for reading <3
Feel free to reach out for collaborations or just a friendly hello!
✉️vmc54@cornell.edu | 👩🏻💼LinkedIn | 📝Resume